Shipping and Delivery

 

 

All orders will be processed and shipped within 48 hours. Once the order has been shipped you will receive an e-mail with the order’s tracking number. 

 

Delivery Costs

MyTrendyLady charges 5.00€ + 0.99€ per item for delivery costs.

Please note that Gift Sets consist of more than one product, weight more and are calculated as 2 items.

MyTrendyLady offers you a Free Delivery for orders over 150 €

 

Delivery Time

The standard delivery time for all MTL products is 2-4 working days, unless otherwise specified in the product description.

Some of the products have longer delivery time. It will be indicated on every product page.

If you order items with different delivery times, we will ship them together, unless we inform you per e-mail otherwise. In this case, the delivery time is depending on the item with the longest delivery time. 

The estimated delivery terms are given for indicative purposes only and start from the date of shipping the product. The terms may be affected by delays caused by the respective postal services, customs agencies in charge of clearing the shipment, national holidays or other events beyond MyTrendyLady’s scope of control.

If delivery takes longer than expected or you suspect that the shipment might be lost in transit, please contact us and we will initiate an investigation.

In case there is no one available to receive your shipment, a notice will be left at your letterbox. Your parcel will be available for pick up at your local post office branch against ID and signature. If the item is not collected within 14 days, it will be returned to us. Once we have received your shipment back our customer service representatives will contact you.

 

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